Privacy Policy & Legal Disclaimer

Privacy Policy

This Privacy Policy describes how Kumawat Technologies Pvt Ltd ("we", "us", "our") collects, uses, and protects information in connection with the GoAlert mobile application ("App") available on the Google Play Store.

If you have questions about this policy, contact us at [email protected].

1.1 Information We Collect

GoAlert collects only the minimum data necessary to provide its safety features. We collect:

• Location Data (Precise GPS): Collected only when you actively enable tracking in the app. Used exclusively to display your current position and include coordinates in emergency Internet-based alerts sent to your guardians.
• Background Location Data: Collected only when you explicitly enable background tracking. Used exclusively to maintain a foreground service for continuous monitoring during travel. This data is processed locally and is not transmitted to any server.
• Emergency Contact Information: Phone numbers you manually enter, imported from your device's contact list, stored locally only. Used solely to address outgoing SOS notifications and Internet location requests.
• Push Notification Token (FCM): A Firebase Cloud Messaging token is registered automatically to enable push-based SOS alerts and remote location requests from your guardians. This token is never sold or shared with third parties.

1.2 Information We Do NOT Collect

• We do not collect your name, email address, or account credentials (no account is required).
• We do not collect or upload location history, travel routes, or movement data to any server.
• We do not read the content of your personal SMS messages.
• We do not use advertising SDKs, analytics trackers, or third-party data collection tools.
• We do not collect financial, biometric, or health data of any kind.

1.3 Children's Privacy

GoAlert is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has used this application, contact us immediately at [email protected].

App Permissions Disclosure

GoAlert requests the following Android system permissions. Each permission is explained below — why it is needed, when it is used, and whether it is mandatory or optional. You may revoke any permission at any time via Android Settings → Apps → GoAlert → Permissions.

Data Handling & Storage

3.1 Third-Party Services

GoAlert uses the following minimal third-party services, which are necessary for core functionality:

• OpenStreetMap (OSM): Map tile rendering. When you view the map, your device fetches map tiles from OSM servers. OSM may log standard web server access logs (IP, tile coordinates). GoAlert does not share personal data with OSM.
• Firebase Cloud Messaging (Google): Used exclusively for push-based SOS alerts and remote location requests between you and your guardians. A Firebase Cloud Messaging token is registered on your device. No personal location data is stored on Firebase servers. Refer to Google's Privacy Policy for details on FCM data handling.
• Firebase Firestore (Google): Used for real-time activity log synchronisation when the optional "Remote Request" feature is enabled. Only your connection code and activity logs are synced. Data is protected by Firebase security rules and not accessible to third parties.
• Device Geocoding APIs (On-Device): Address lookups may use your device's built-in geocoding APIs, which may communicate with Google's Geocoding services depending on your device configuration. Refer to Google's Privacy Policy for details.

We do not integrate any advertising networks, analytics platforms (such as Firebase Analytics, Amplitude, Mixpanel), social media SDKs, or data broker services.

3.2 Security Measures

• All contact data and settings are stored in Android's protected application sandbox (encrypted by the operating system on supported devices).
• Communication with Firebase is encrypted via TLS/HTTPS.
• We do not maintain user accounts or passwords.
• Push alerts are routed via Google Firebase Cloud Messaging, subject to Google's security standards.

3.3 Data Retention

GoAlert retains data locally on your device for as long as you use the application. All locally stored data is permanently deleted when you uninstall the application. We have no server-side data to delete or retain.

Terms of Service

These Terms of Service ("Terms") constitute a legal agreement between you ("User") and Kumawat Technologies Pvt Ltd governing your use of the GoAlert mobile application. By downloading, installing, or using GoAlert, you accept these Terms in full.

4.1 Eligibility

• You must be at least 13 years of age to use GoAlert.
• If you are between 13 and 18, you must have parental or guardian consent.
• You must have legal capacity to enter into a binding agreement under applicable law.

4.2 License Grant

Subject to these Terms, Kumawat Technologies Pvt Ltd grants you a limited, non-exclusive, non-transferable, revocable license to install and use GoAlert on a personal Android device solely for personal safety and emergency communication purposes.

4.3 Prohibited Uses

You agree not to:

• Use GoAlert to stalk, surveil, harass, or monitor any other person without their explicit consent.
• Attempt to reverse-engineer, decompile, modify, or create derivative works of GoAlert.
• Use GoAlert for any unlawful purpose or in violation of applicable local, national, or international law.
• Misuse the SOS feature for false emergencies or fraudulent alerts.
• Attempt to interfere with or disrupt the operation of the application or related systems.

4.4 User Responsibility

You acknowledge and agree that:

• You are solely responsible for configuring GoAlert correctly, including adding accurate emergency contacts.
• You are responsible for activating the tracking and SOS features when needed.
• You are responsible for ensuring your device has adequate battery charge, an active SIM card, cellular connectivity, and necessary permissions granted for the app to function.
• You understand that GoAlert is a supplementary safety tool and must not be relied upon as a replacement for emergency services (Police: 112, Medical: 108, Women Helpline: 1091 in India).

4.5 Intellectual Property

All intellectual property rights in GoAlert, including source code, design, graphics, and trademarks, are owned by Kumawat Technologies Pvt Ltd. Nothing in these Terms transfers any ownership rights to you.

4.6 Termination

We reserve the right to update, modify, suspend, or discontinue GoAlert at any time without prior notice. These Terms remain in effect until terminated. Your rights under these Terms will terminate automatically if you breach any provision.

4.7 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising shall be subject to the exclusive jurisdiction of competent courts located in Rajasthan, India.

Disclaimer of Warranties

5.1 No Guarantee of Uptime or Reliability

Kumawat Technologies Pvt Ltd does not guarantee:

• 100% uptime — The application may experience downtime, crashes, or become temporarily unavailable due to software errors, device incompatibilities, operating system updates, or other unforeseen technical failures.
• Error-free operation — GoAlert may contain bugs or errors that could affect performance.
• Uninterrupted service — Background services may be terminated by Android's battery optimization systems, device manufacturer restrictions, or low memory conditions.

5.2 Technology Limitation Acknowledgements

You expressly acknowledge and accept the following inherent technology limitations:

• GPS Inaccuracy: GPS signals may be inaccurate, delayed, or unavailable in areas with poor satellite coverage, indoors, in tunnels, underground, or in dense urban environments. Coordinate accuracy cannot be guaranteed.
• Network & Telecom Failure: SMS delivery depends on your telecom carrier's network availability. We are not responsible for delays, failures, or losses of SMS messages caused by network congestion, carrier outages, or insufficient mobile signal.
• Device Battery Failure: If your device battery is depleted, GoAlert cannot function. We are not responsible for safety failures resulting from device power loss.
• Third-Party Interruptions: Interruptions caused by your device manufacturer's background app restrictions, Android OS changes, third-party security applications, or system processes are outside our control.
• Internet Dependency for Maps: Map features require an active internet connection. GoAlert's core SOS and tracking functions operate without internet but may have reduced UI capabilities.

5.3 Not a Life-Safety System

Emergency services in India: Police: 112 | Medical: 108 | Women Helpline: 1091 | Disaster: 1070

Limitation of Liability

To the maximum extent permitted by applicable law, Kumawat Technologies Pvt Ltd, its directors, officers, employees, and affiliates shall not be liable for any of the following:

• Indirect, incidental, consequential, or punitive damages arising out of or related to your use of GoAlert.
• Failure of emergency notifications to reach intended recipients due to SMS delivery failure, network issues, or device malfunction.
• Delayed or failed SOS alerts caused by GPS inaccuracy, poor network coverage, background service termination, or device restrictions.
• Personal injury, death, or property damage resulting from reliance on GoAlert as a primary or sole safety measure.
• Loss of data resulting from device failure, app deletion, or operating system issues.
• Unauthorized access by third parties to information transmitted via SMS through telecom networks.
• Any harm arising from your failure to activate the relevant features, failure to maintain device charge, or failure to grant necessary permissions.
• Misuse of the application by any user for purposes other than lawful personal safety monitoring.

In jurisdictions where limitation of liability is not fully permitted, our liability shall be limited to the fullest extent permitted by law. Where mandatory consumer protection laws apply, only those specific rights provided by such laws shall apply.

6.1 Indemnification

You agree to indemnify, defend, and hold harmless Kumawat Technologies Pvt Ltd and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of GoAlert; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your violation of any applicable law or regulation.

Your Rights & Legal Compliance

7.1 Your Rights

We respect your rights with respect to any personal data associated with your use of GoAlert:

7.2 Legal Compliance

GDPR (General Data Protection Regulation)

To the extent GDPR applies to users in the European Economic Area (EEA), our lawful basis for processing location data and contact information is consent (Article 6(1)(a) GDPR). You withdraw consent by revoking app permissions. Because we do not operate central servers or maintain user accounts, we act as a data processor only on your local device. We do not transfer personal data to third countries.

Indian Information Technology Act, 2000 & Rules

GoAlert is designed in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We maintain reasonable security practices proportional to the data we process. As a local-only application, the applicability of data transfer regulations is minimal. We comply with applicable provisions of the Digital Personal Data Protection Act, 2023 (DPDPA) as they come into force.

Google Play Developer Policy Compliance

GoAlert complies with the Google Play Developer Programme Policies, including:

• Prominent Disclosure: Background location access is disclosed before the permission is requested, with a clear explanation of its purpose.
• Permission Minimization: We request only permissions that are directly necessary for stated features.
• No Deceptive Practices: All features are accurately described. We do not use permissions for unauthorized purposes.
• SMS Policy Compliance: SEND_SMS is used exclusively to dispatch user-triggered SOS alerts. We do not send promotional or unsolicited SMS.
• Data Safety Section: Our Play Store Data Safety declaration accurately reflects this Privacy Policy.

Policy Updates

We may update this Privacy Policy and Terms of Service from time to time to reflect changes in our practices, legal requirements, or the features of GoAlert. We will notify users of material changes by:

• Updating the "Effective Date" at the top of this page.
• Publishing a notice on the GoAlert Google Play Store listing.
• Displaying an in-app notification where technically feasible.

Your continued use of GoAlert after the effective date of any updated policy constitutes your acceptance of the revised terms. If you do not agree with any updates, you must immediately discontinue use and uninstall the application.

Contact & Grievance Officer

For any questions, concerns, or requests regarding this Privacy Policy, your personal data, or any aspect of GoAlert's legal documentation, please contact us: